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Phil & Michelle’s Happy Hour Podcast

Welcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way. A few times a year, Phil Rosebrook Jr. of Business Mentors and Michelle Blevins of C&R Magazine sit down with restoration and cleaning industry leaders and icons to chat about all-things restoration, share stories, and have a few laughs

Click below to watch the episodes or check them out on C&R Magazine’s website.

(Note: These episodes can be watched out of order as each is a standalone episode.)

Episode 1 | Restoration Nightmares, M&A Truths, Industry Integrity, & More

In this debut episode, Phil and Michelle catch up with Josh Hobbs from Dalworth, Warner Cruz from BluSky (formerly JC Restoration), and Mark Whatley from Actionable Insights!
This episode was recorded during the RIA’s 2022 International Restoration Convention & Industry Expo.

Episode 2 | The Signal Story: Celebrating 50 Years of Service

In Episode 2, we are joined by Signal Restoration Services co-CEO Mark Davis! Mark has had quite a remarkable journey in the restoration industry, through various companies, acquisitions, explosive growth, and big lessons learned. This year marks a huge milestone, as Signal Restoration Services celebrates its 50th anniversary. Signal is a national emergency restoration services provider, and also owner of the PuroClean franchise system.

Mark gets honest about what he’s learned the hard way, as well as the success he’s found. Plus, the trio discusses current industry trends, the importance of company culture, the path to strategic growth, and more.

Episode 3 | A Melting Santa, a Rockstar, & Incredible Generosity

In this episode, we chat with The Restoration Lawyer himself, Mr. Ed Cross, Kris Rzesnoski of Encircle, and Craig Kersemeier from K-tech Kleening and Restoration.

Each guest shares their insights on today’s restoration landscape, and shares some laughs of mistakes and lessons learned on their journey.

Episode 4 | Generational Shifts, a Questionable Customer, Soccer Positions, & More

Two industry leaders and restorers sat down to chat with Phil and Michelle during the RIA convention earlier this year.

Mark Springer of Dayspring Restoration/FLEET Response and immediate past president of the RIA, and Jim Kowalski of Kowalski Construction and president of Restoration Affiliates share funny and amazing stories from their careers, so far, in restoration!

Episode 5 | Faith, GOAT Culture, Better Book Club, & Almost a Mayor

In this episode, we chat with The Restoration Lawyer himself, Mr. Ed Cross, Kris Rzesnoski of Encircle, and Craig Kersemeier from K-tech Kleening and Restoration.

Each guest shares their insights on today’s restoration landscape, and shares some laughs of mistakes and lessons learned on their journey.

Episode 6 | Contents Restoration, Leading Leaders, & the UK


In this episode, Phil and Michelle sit down with Holly Murry, President of FRSTeam, as she shares her journey in the restoration industry. From launching her career and expanding FRSTeam to franchising across the U.S. and internationally, Holly dives into the unique world of restoration dry cleaning, lessons learned through surprising stories, and so much more!

Grab a cocktail (or maybe a cup of coffee), sit back, and enjoy the conversation!

Episode 7 | The Heart of the Restoration Industry & Crawfish Boils


In this episode, Phil & Michelle sit down with Marcie Richardson, COO of Guarantee Restoration, for a candid conversation about her journey into a new role, fostering a positive employee experience and company culture, and the importance of supporting the families of CAT job workers. Marcie also shares a favorite story from her career and much more!

Pour yourself a cocktail (or a mimosa!), sit back, relax, and enjoy this insightful and inspiring conversation.

Episode 8 | How Many Dry Sponges Does It Take to Clean the World Trade Center?


In this episode, Phil & Michelle chat with Tom McGuire, owner of Large Loss Mastery, and learn more about where he started in the industry to training within the industry, best practices, favorite stories, and MORE!

Pour yourself a cocktail (or mimosa!), sit back, relax, and enjoy the conversation.

Episode 9 | AI Ballads, Team Cruises, & Monster Trucks


In this episode, Phil & Michelle chat with Russ Palmer, president and owner of Titan Restoration, and learn more about where he started in the industry to technology, favorite AI tool, empowering your team, favorite stories, and MORE!

Pour yourself a cocktail (or mimosa!), sit back, relax, and enjoy the conversation.

Episode 10 | Growth, Grit, & Hacking a Hotel Phone System


Grab a drink and join Phil & Michelle for another Happy Hour with one of the industry’s top leaders — Jeff Moore, President of the Restoration Industry Association (RIA) and President and Chief Acquisitions Officer at ATI Restoration.

Jeff shares the remarkable story of how his family’s abatement business evolved into a national restoration powerhouse. From defining roles in a family company to building a strong culture and hiring top talent, Jeff offers candid insights into what drives sustainable growth.

Episode 11 | Real Talk on Leadership: Growth, Service, and Doing It Right


In the latest episode of Phil & Michelle’s Happy Hour, Mike Hopkins, COO of Paul Davis, joins Phil Rosebrook, Jr., of Business Mentors, and Michelle Blevins to talk leadership development, sales mindset, technology, and how staying true to core values drives scalable, purpose-driven growth in the restoration industry.

Don’t miss out on the opportunity to learn from Phil’s expertise and diverse range of topics covered in more of these collaborative restoration podcasts. Expand your knowledge and uncover fresh perspectives by delving into these engaging conversations. Click here and embark on a journey of discovery and inspiration.